Maintaining privacy of personal information is an essential to Attachment and Trauma Treatment Centre for Healing (ATTCH) Niagara. We are committed to collecting, using, and disclosing personal information responsibly and only to the extent necessary for the services we provide. Please accept this document as an explanation of our privacy policy.

​Definition of Personal Information: Personal information is defined by Attachment and Trauma Treatment Centre for Healing (ATTCH) Niagara as information about an identifiable individual. This includes information that relates to an individual’s demographic characteristics (e.g., gender, age, income, address, ethnic background, family status); physical and mental health (e.g., health history, health conditions, health services received by them); or activities and views (e.g., religion, politics, opinions expressed by an individual, an opinion or evaluation of an individual).

Collection of Personal Information: We collect, use, and disclose personal information in order to best serve our clients. For counselling services, we collect information about a client’s history (including a comprehensive family history), social situation, and emotional functioning. This allows us to assess what their counselling needs are, to advise them of their options and, should they choose, to provide therapy. As a component of therapy data collection does occur in a non identifying manner for program evaluation and quality assurance purposes. If you would not like to be included in this please let your therapist know. 

​Protection of Personal Information: At Attachment and Trauma Treatment Centre for Healing (ATTCH) Niagara we understand the importance of protecting personal information. Records relating to all clients are confidential. This means that no information contained in records are provided to a third party without written consent of the client. However, there are some specific ethical or legal circumstances when this confidentiality requirement is waved. By law clinicians are required to reveal information when there is a suspicion of child abuse or neglect, when clients pose a significant danger
to themselves or others, or when the court issues a subpoena for records or testimony. All records (whether electronic or hard copy) are secured by password protection or physical security systems.